Regular work at Transcom Bacolod remains suspended pending the availability of the swab test result of over 100 employees that were subjected to re-testing.
The Emergency Operations Center of Bacolod has subjected to another testing the 121 employees after being identified as general contacts of the 41 employees who tested positive for COVID-19. However, the work suspension only impacts its onsite operation as work from home agents continue to render their regular work.
Negros News Online had reached out to Transcom to validate the status of the re-testing but no official figures were provided yet as to how many of the over 100 employees were already re-tested.
Meanwhile, the EOC has started its onsite inspection of various call centers in Bacolod to ensure that companies are compliant with the minimum health protocols per guidelines issued by the Inter-Agency Task Force against COVID-19.
Part of the reminder from the monitoring team is for companies to have an onsite isolation area where any suspected employee can be put on hold while the company’s health practitioner validates the condition of the employee.
Call centers are also advised to strictly enforce the wearing of mask even when an employee is taking a call.
The strict enforcement of social distancing, is also a must, especially in common areas, according to the monitoring team.
The EOC checklist also reminded call center operators to adjust their A/C temperature to 24 degrees and that all exhausts are functioning to ensure proper airflow.