Bacolod City is buzzing with exciting opportunities in the Business Process Outsourcing (BPO) industry this Q1 of 2024 with major international companies opening their doors to thousands of eager applicants seeking rewarding careers.
Top industry giants like iQor, TTEC (formerly Teletech), Teleperformance, Ubiquity, and Concentrix are leading the charge, offering a diverse range of customer service positions with competitive salaries and growth potential.
iQor kicks off the year with over 300 open positions, welcoming both seasonal and regular account applicants.
Their recent “Great Place to Work” certifications for 2 consecutive years and inclusion in the Philippine Daily Inquirer’s “Best Employers for 2024” list speak volumes about their commitment to employee well-being.
Teleperformance, a six-time “Great Place to Work” awardee, is seeking nearly 500 customer service representatives to support their telecommunication program, following their recent expansion in Bacolod.
Applicants may walk-in at their newest recruitment hub at Magsaysay Avenue or apply via mytp.link/bacolodjobs
TTEC, with its focus on employee growth and development, is hosting an online recruitment event from January 3-5, offering new programs, upskilling opportunities, and leadership training for ambitious individuals.
Applicants can visit their FB page to apply.
Meanwhile, Ubiquity Bacolod is open to both experienced and fresh talent, with their two convenient locations at Ayala Mall Capitol and the Negros First Cybercenter.
Concentrix also announced that it is expanding its Cable Account team and inviting applicants to join their classes starting this January, with exciting weekly raffle prizes to sweeten the deal.
With the BPO industry being a major economic driver in the Philippines, seizing these opportunities in Bacolod opens doors to fulfilling careers and a vibrant city life. So don’t miss out on this exciting boom!
Skills enhancement
Though thousands of call center jobs are up for grabs, only a quarter pass the big players’ stringent screening, with most falling short in the initial stages.
To bridge the communication and customer service skills gap, the Bacolod local government aims to establish a training program in partnership with the BPO players.
The city-owned Bacolod City College is also working on revising their curriculum to include programs that will match the need of the industry.
Call center operator Transcom has expanded its initiatives, offering free pre-employment training with allowances for applicants who fall short in initial screenings.
Their 2-week program polishes participants’ soft skills, and successful graduates even receive a bonus.
