Bacolod rolls out vaccination for call center workers


Bacolod City, Negros Occidental— Over 1,500 employees from 2 major call centers in Bacolod received their initial dose of Sinovac vaccine against COVID-19 at the weekend mass vaccination program rolled out by the COVID-19 Vaccination Council led by Mayor Evelio Leonardia.

With this success, Leonardia said the city is also looking at the idea of activating a vaccination at night to accommodate more call center workers who are not able to catch the day time vaccination due to conflict in their work schedules.

“I know how important is our BPO industry to the economic life of the city that is why we are planning to target evening and graveyard shift call center agents”, Leonardia said.

City Administrator Em Ang, who also chairs the Emergency Operations Center (EOC) said that the graveyard shift vaccination drive is set to start within the week and the onsite vaccination of the various call center employees and personnel will start at 8:00 PM to 4:00 AM.

The mayor added that city through the CoVaC is continuously finding more ways to bring the vaccination against COVID-19 closer to the community by launching a mobile and drive-thru vaccinations.

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Leonardia together with executives of Teleperformance at the vaccination program held in Ayala Malls Capitol Central.

Last Saturday, August 14, the City of Bacolod through the EOC has opened an exclusive vaccination site for workers of Teleperformance at Ayala Malls and another site within Panasiatic to accommodate workers from these call centers.

At least 490 employees of Teleperformance, including third-party service providers were inoculated during the half-day vaccination program and a total of 1,130 employees from Panasiatic.

The weekend on-site vaccination and rollout at the different malls for call center personnel, according to Ang brought to a total of 4,324 BPO employees already inoculated to date. EOC records showed that Transcom has the most number of agents inoculated at 1,600 followed by PanAsiatic Solutions, 1,130; Teleperformance, 1,096; Concentrix, 182; IQOR, 130; Ubiquity, 100; ARB, 66, and Contractual, 20.

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Officials of Panasiatic together with Leonardia at the vaccination drive held, Saturday.

Leading the Teleperformance Bacolod vaccine rollout are Site Director Andrea Resurreccion, HR Director Claire Bedia and HR Supervisor Marili Lim. In a statement Teleperformance said this initiative re-affirms TP’s commitment not only to protect the health of its people, but also to help our local government address the pandemic with agile, large-scope support of its programs at the corporate level.

The PanAsiatic Solutions-Bacolod vaccine rollout was led by Site Director Siony Hijara Ferraris, General Manager and Operations Director Rogie Arceñas, and HR Manager and CompBen Ma. Teresa Nolasco.