Teleperformance signs $6M global partnership with UNICEF


Teleperformance, the global leader in outsourced customer and citizen experience management and advanced related services, announced a $6 million global partnership with UNICEF to help strengthen education programs for children in the Philippines and India, and to provide disaster relief around the world.

The partnership, which will run for three years, comes at a time when the world is dealing with this escalating war, emerging from a global pandemic, and suffering extreme weather events that have hit communities, schools, and families around the world.

One of the first areas of support in the partnership is to UNICEF’s emergency response in Ukraine, where it is estimated a child becomes a refugee every second – 75,000 children every day. This includes a $500K donation to support UNICEF delivering life-saving support to children and their families caught up in the war in Ukraine.

The partnership will also provide relief to those caught up in the aftermath of Typhoon Odette in the Philippines.

Additionally, support will be given to UNICEF’s education programs in the Philippines and India, where Teleperformance has its largest operations, where many children are still missing out on their right to a quality, life-changing education.

“For many years, our people have volunteered as a force of good by giving back to the communities where we live and work and trying to make the world a better place for all. Now, we are very proud and humbled to join hands with UNICEF to do even more. Partnering with UNICEF extends our commitment to help meet the needs of vulnerable children and their families,” said Daniel Julien, Chairman and CEO, Teleperformance. “Teleperformance embraces supporting local communities, and partnering with UNICEF helps further our mission to provide immediate survival aid in times of emergencies and to improve health and education for children through ongoing programmes to help them flourish and reach their full potential.”

“At UNICEF we have always recognized the importance of working in partnership with the private sector to tackle some of the biggest challenges facing children. Never has that support been more vital. The war in Ukraine has created a child protection crisis. And with support from partners like Teleperformance we are trying to reach all those children in need of protection and safety with lifesaving supplies and services,” said Carla Haddad Mardini, Director of UNICEF’s Private Fundraising and Partnerships Division in Geneva. “This partnership will also give more children in India and the Philippines an opportunity to access quality, life changing education so they can reach their full potential,” she added.

The partnership will help fund educational programmes that provide safe, child-friendly learning environments with water and sanitation facilities, train teachers, and provide school supplies to those in need. Overall, it will focus on making a positive difference to local communities, with an emphasis on initiatives that help protect vulnerable children and their families so they can survive and thrive.