Teleperformance, a multi-awarded top employer in the Philippines, has once again been named as a Great Place to Work® (GPTW) for the sixth straight year. The company is the first and longest GPTW-certified company in the Philippines and the IT-BPM industry.
The GPTW certification is based on a Trust Index Survey, which gathers feedback from employees on their workplace experiences. The survey results showed that Teleperformance Philippines continues to enjoy the confidence and trust of its people, with all departments and gender identity groups having an above minimum Trust Index score.
“Winning for the sixth time is not an easy task. We are not perfect, but we’re working every day to get there. The GPTW® recertification affirms that our practice of mutual trust and respect is working. It is working precisely because we listen to what our people say. Even when it’s uncomfortable, we listen and do everything we can to make people’s experience at Teleperformance twice, thrice as good,” chief executive officer and country head Francisco “Sisco” Lara said.
“A great place to work is one where people trust that we’re constantly in the process of getting better,” said Chief People Officer and Chief of Staff Jeffrey Johnson. “We are not perfect, but we’re working every day to get there. The GPTW® recertification affirms that our practice of mutual trust and respect is working.”
Teleperformance Philippines has successfully navigated the challenges of the pandemic by implementing a range of people-focused solutions, including the Cloud Campus and the TPVac program. These initiatives have ensured the safety of both brick-and-mortar and work-from-home employees while empowering them to effectively contribute to the company’s operations.