Teleperformance Philippines’ e-innovation wins at Anvil Awards


Teleperformance Philippines’ 1Q TPbot, the World’s First Smart 1Question Job Interview Bot, won a Silver Anvil under the Public Relations Tools category for social media at the prestigious Anvil Awards at the virtual Gabi ng Parangal Awards Ceremonies held by the Public Relations Society of the Philippines (PRSP).

The social media tool that was launched in 2020 when the entire Philippines was placed under lockdown has enabled applicants to complete the interview process in a matter of minutes through a convenient gamified platform on Facebook, according to Teleperformance.

This allowed Teleperformance to reduce its hiring process that used to entail long waits. The company said it was able to reduce the application process to just 6 hours, solving previously high applicant fallout while, maximizing social media, allowing Teleperformance to save millions in recruitment costs.

Amid these challenges, Teleperformance Philippines was able to innovate and continue their recruitment virtually by utilizing social media, it said in a press statement.

“The 1Q TPbot was a product of that hard work by our Teleperformance talent acquisition team. The platform has helped with job generation in the country in a time when unemployment was at its lowest,  while taking into consideration the health and safety of the applicants,” shared Jeffrey Johnson, Senior Vice President for Human Capital Resource Management of Teleperformance Philippines.

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