Teleperformance Philippines, which operates 24 call center facilities in the country, including one in Bacolod City was recently named as of of the Best Workplaces in Asia.
Great Place to Work®, the global authority on workplace culture, ranked Teleperformance (TP) at number 12 on the 2022 Best Workplaces in Asia list for its sites in the Philippines, Greater China, India, Saudi Arabia, Singapore, and the United Arab Emirates based on over 1 million survey responses across Asia and the Middle East, representing the experience of more than 4.7 million employees in the region, TP said in a press statement.
The recognition is based on confidential survey data assessing employee experiences of trust, innovation, company values and leadership. Companies are also evaluated on how well they are creating a For All™ workplace experience, inclusive of all employees no matter who they are or what they do.
Teleperformance Philippines Chief Executive Officer Francisco Lara Padilla remarked, “This recognition comes at a very exciting time for TP as we prepare to take our DE&I initiative to another level. We always aim to create the best possible workplace that we can for our employees, and I am excited to keep finding new ways to collaborate with and empower our employees so that they may keep growing with the company.”
TP proud itself as a company that integrates Diversity, Equity, and Inclusion (DE&I) in their DNA and has pushed efforts that aim to improve the lives of their employees and their community. Its TP Women and TP Pride year-long initiatives raise awareness on the challenges of women and the LGBTQ+ community through employee education and internal programs and policies, while the leaders of the company have also pledged to strengthen their disability inclusivity in the workplaces.
Teleperformance Philippines Chief Operations Officer Joey Marquez said: “We are grateful that TP has been recognized as one of the best workplaces in Asia. Creating one is a constant work in progress and it is fulfilling to be in a company that continues to find new ways to care for the growth and well-being of their employees, especially in challenging times.”
The company was one of the first to announce free vaccinations for employees and their family as it partnered with the Philippine government to bring vaccinations against COVID-19 to their workplace.
“Congratulations to the Best Workplaces in Asia for putting the well-being of their employees first,” said Michael C. Bush, Global CEO of Great Place to Work. “During an incredibly challenging time for the region, these companies created equitable workplaces by providing flexibility and supporting their employees through strife. The Best Workplaces in Asia embody the mission of Great Place to Work and are indeed making work great work For All,” Bush added.
The Best Workplaces in Asia show that investing in people is a proven path to business success. Those that can create a fair work environment that fills employees with pride will outperform the competition.
Employees at winning workplaces are having a far superior experience than the global average. According to Great Place to Work data, 88 percent of employees at the Best Workplaces in Asia on average reported having a positive employee experience. For the average global workforce, only 55 percent of workers report a similarly positive experience.