Globe, PLDT expect internet services to normalize after 1month


Telecommunications representatives from both PLDT and Globe said internet services in Bacolod City will be fully operational in at least one month time as it continue to work on the restoration of damaged infrastructure due to super typhoon Odette.

In a meeting presided by Mayor Evelio Leonardia, executives from both telecom firms said they have restored 70 percent of their internet service within the city and is now working on last mile connectivity, or the connection from fiber box to home.

Smart Communications, on the other hand, disclosed that its system was hardly affected and is currently up by 99 percent.

Smart’s remaining 1 percent problem is in the Bata area because (CENECO) power is not yet up, explained Yvette Paderna, the company’s Negros-Panay Operations area ahead. But because of an international cable fault in Singapore and Hong Kong and the damaged submarine cables in the Visayas triggered by super Typhoon Odette some our experiencing slow down in their data connection.

DITO Telecommunity area cluster manager Carlo Reyes meanwhile said his firm is also addressing similar connectivity issue but added that their contractor is currently working to fix the damaged Dumaguete-Cebu submarine cable.