Cashalo confirms data breach


Mobile credit application, Cashalo, confirmed over the weekend the reported data breach that was announced by the National Privacy Commission (NPC).

In a statement relased last February 20, Cashalo said: “We deeply regret that less than 48 hours ago, our IT security team discovered a potential data security incident involving a Cashalo database archive. This incident resulted in unauthorized access to a database that contained some personal data of Cashalo customers. We took immediate actions to safeguard our users’ data and self-reported the incident to the Philippines’ National Privacy Commission.”

But the mobile credit app said that its existing encryption implementation ensured that no customer accounts or passwords were compromised. Cashalo also confirmed that those affected by the breach have been properly notified through email, including the next steps that these affected clients have to take.

As it apologize for this unfortunate circumstance, Cashalo also reassure their customers that apart from reviewing and fortifying its security infrastructure, it is now working closely with the relevant authorities on this incident and remain committed to providing all necessary support to their users.

“We value the trust you have given us to safeguard your personal information. Protecting your privacy and data is of utmost importance to us. Providing you with a safe, and secure experience at all times is a commitment we take very seriously,” it added in the statement.

For questions and clarification Cashalo customer may reach them via